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Launching 2026 — Join the Waitlist
Business Academy · Retention & Revenue · Phoenix, AZ

Patient Retention &
Membership Design

Your best new patient is the one who already came once. This workshop covers why 80% of aesthetic patients don’t rebook, how to fix it with systems, and how to design a membership program that creates predictable recurring revenue.

💰 $597 ⏰ Half-day intensive 📍 Phoenix, AZ 👥 Small group
Workshop Details
Patient Retention & Membership Design
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Status
Launching 2026 — waitlist now open
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Format
Half-day intensive · Morning session (~4 hours) · In-person, small group
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Class Size
Small cohort — limited seats per session
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Workshop Fee
$597 · All templates and workbook included · Bundle discounts available
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Includes
All session templates and frameworks, printable workbook, post-session Q&A access
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Location
4731 E Union Hills Dr, Suite 114, Phoenix, AZ 85050
Join the Waitlist →

Launching 2026 — add your name and we’ll notify you when dates are confirmed · 480-447-8166

Workshop Curriculum

What you cover
in this workshop

This is a focused session built around one business skill. The morning is structured as a working session, not a lecture — you leave with completed templates and a concrete action plan for your practice.

Why aesthetic patients don’t rebook — the real reasons, not the ones patients say out loud
Treatment plan sequencing: how to present a 3-treatment arc that patients commit to during the first visit
Rebooking conversation: the exact language to use at checkout that doesn’t feel pushy
Automated follow-up for patients who lapsed (3-month, 6-month, 12-month touchpoints)
Membership design: structure, pricing tiers, what to include, and what to leave out
Membership enrollment scripting — how to introduce it without making patients feel upsold
What You Take Home

Every attendee leaves
with completed work

Every deliverable below is built out during the session with your specific practice in mind — not a generic template you have to adapt later.

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Membership blueprint — structure, pricing tiers, and terms designed for your practice in-session
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Treatment plan sequencing guide — service-specific rebooking intervals and frameworks
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Rebooking automation workflow (text + email cadence)
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Retention dashboard template — track who is overdue and what to send them

Launching 2026.
Join the waitlist.

This workshop is part of the Beso Business Academy — a series of half-day sessions designed for aesthetic providers who want to grow without guessing. Add your name and we’ll notify you when dates are confirmed.

Join the Waitlist →
👥
Small-group format
Limited seats — designed for working sessions, not lecture halls
💰
$597 — all templates included
All session materials, workbooks, and frameworks are included in the workshop fee
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Bundle with other workshops or the flagship
Take multiple workshops or combine with Injector Business Foundations for a bundle discount
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